The most important step to starting AbuseHQ is forwarding your network's or MTA's abuse data.
You will need your mail administrator (if this is not you) to help you with this step.
Please forward (alias) the abuse@, postmaster@ traffic and any other role address that receives abuse reports to abuse@<example>.abusehq.net (where 'example' is replaced by the AbuseHQ hostname you requested).
Please note: Manual forwards using an email client do not work!
AbuseHQ includes 500+ parsers that consume thousands of different types of reports, extracting relevant metadata. An example of this is, when you forward reports from shadowserver.org, AbuseHQ automatically downloads the related Shadowserver CSV file creating a single event for each line in the report. We have you covered.
The more abuse reports you send to AbuseHQ, the better your visibility to network issues will become, meanwhile work effort will drop since Abusix does all the hard work you were doing yourself, previously.
The following two are several must-have data sources for many network operators
Once you have started forwarding traffic into AbuseHQ, the "Top Reporter" widget in AbuseHQ Statistics will give you useful insight about each of the reporters AbuseHQ sees!
If you have any questions please feel free to contact us.