support people
Welcome to the AbuseHQ Documentation, where you'll
find comprehensive guides and documentation to help you get started
working with AbuseHQ as quickly as possible, as well as advanced
know-how about how to get the most out of AbuseHQ.

Get Started    

Forwarding your Abuse Reports

abuse@, postmaster@ and any other role account that receives abuse relevant reports.

The most important step to starting AbuseHQ is forwarding your network's or MTA's abuse data.

Forwarding Abuse Related Reports

You will need your mail administrator (if this is not you) to help you with this step.

Please forward (alias) the abuse@, postmaster@ traffic and any other role address that receives abuse reports to abuse@<example>.abusehq.net (where 'example' is replaced by the AbuseHQ hostname you requested).

Inbound Processing Automation

AbuseHQ includes 500+ parsers that consume thousands of different types of reports, extracting relevant metadata. An example of this is, when you forward reports from shadowserver.org, AbuseHQ automatically downloads the related Shadowserver CSV file creating a single event for each line in the report. We have you covered.

Better Visibility

The more abuse reports you send to AbuseHQ, the better your visibility to network issues will become, meanwhile work effort will drop since Abusix does all the hard work you were doing yourself, previously.

The following two are several must-have data sources for many network operators

Once you have started forwarding traffic into AbuseHQ, the "Top Reporter" widget in AbuseHQ Statistics will give you useful insight about each of the reporters AbuseHQ sees!

If you have any questions please feel free to contact us.